Help centre

Frequently asked questions

Straight answers about our services, how projects work, pricing, SEO and support after launch.

Our services

Website design and development, on-page and off-page SEO, YouTube SEO, logo and brand design, content writing, and custom software development, including web and mobile apps.

Business and corporate websites, e-commerce stores, blogs, portfolio sites and custom web applications.

Including WordPress, Shopify, Magento, BigCommerce, HTML5, CSS, JavaScript, PHP, Python and Laravel. We recommend the platform that best suits your goals.

Yes. We help with platform selection, store design and customisation, payment gateway integration and a smooth checkout experience.

Yes. We design logos, brand guidelines, business cards and other print materials.

Projects & pricing

After a free strategy call, we send a detailed proposal covering scope, timeline and cost, so you know exactly what to expect before work begins.

Yes. We improve the design, usability, speed and search performance of existing websites, and preserve the pages and URLs that already bring you traffic.

We keep you informed through regular updates, email and project management tools, with a clear point of contact throughout.

Yes. We build on easy-to-use content management systems so you can edit text and images without technical help.

SEO & performance

Yes. Every website we build is fully responsive and tested on phones, tablets and desktops.

Every site is built with SEO best practice from the start. For ongoing growth, our dedicated SEO service covers on-page optimisation, content and link building.

Yes. Our YouTube SEO service covers keyword research, titles, descriptions, tags, thumbnails and performance reporting.

We follow industry best practice for security and data protection, and put measures in place to protect your website against common threats.

After launch

Yes. We provide ongoing maintenance and support to keep your website up to date, secure and performing well.

We can recommend and configure hosting, and help you register or transfer a domain.